Shipping & Returns

Return Policy. Skyloft Networks provides a 30-day, no questions asked, money back guarantee (minus shipping costs) on all "un-opened" new products purchased.  This does not include Special Order items, Used/Refurbished or New Open Box or "Discontinued" products.  Used/Refurbished and New Open Box and Discontinued items come with a 90 Day Warranty replacement in the event of product failure, however all used/refurbished, New Open Box and discontinued product sales are final.  Products sold as used/refurbished or discontinued will not be accepted if returned, and no credit will be issued.

The following terms must be met:

  • Return merchandise to Skyloft Networks within 30 days of Invoice
  • Product must be returned in original unopened box
  • All original packaging materials must be included
  • All manuals and warranty registration cards must be unmarked
  • Customer is responsible for return shipping expense 
  • Display RMA # prominently on the outside of the box to avoid refund delays

Upon receipt of returned merchandise in accordance with the above, we will issue credit to your account, or you may elect to receive a refund

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